Most businesses run on a patchwork of manual processes, spreadsheets, and disconnected tools. I audit your operations end-to-end - from intake and data entry through to reporting and client delivery - and design automation that eliminates the repetitive work. This isn't about replacing people; it's about freeing them to do higher-value work. I combine workflow orchestration, API integrations, and AI agents to build systems that run reliably without constant human intervention. Every engagement starts with a clear map of your current processes, a prioritised list of automation opportunities ranked by ROI, and a concrete implementation plan.

What I Deliver

• Business process audit and workflow mapping
• Automation opportunity assessment with ROI estimates
• Custom workflow automation (Zapier, Make, or bespoke)
• AI agent design for document processing, email triage, and data extraction
• CRM and internal tool integration
• Automated reporting dashboards and alerts
• Data pipeline automation (ETL, transformation, validation)
• Chatbot and conversational AI for customer support
• Staff onboarding and training for new automated workflows
• Ongoing monitoring and optimisation